Vessel Hoodie

You can contact us at saitoszxbrand@gmail.com and we'll get back to you as soon as possible. We're here to help with anything you need.

Tracking Your Order

Tracking Information
Once your order has been shipped, a tracking number will be sent to the email address provided at checkout.

Processing & Shipping Times

• Ready-to-Ship Items: Orders are typically processed and shipped within 1–3 business days.
• Pre-Order Items: Orders will be shipped within the estimated pre-order timeframe listed on the product page.

How to Track Your Package
After your order ships, you will receive an email containing your tracking number. You can use this number to monitor the status and location of your package.

Need Assistance?
If you have not received your tracking information or need help locating your order, please email saitszxbrand@gmail.com we'll be happy to assist you.

Yes, we ship worldwide. Shipping rates are calculated at checkout based on your delivery location. All customs duties and import taxes are included in the shipping cost — no surprise fees at your door.

All sales are final. We are unable to provide returns, refunds, or exchanges for sizing discrepancies, fit preferences, or buyer’s remorse. Because each item is made to order, we strongly encourage customers to review the sizing information carefully before completing their purchase.

To maintain the quality, fit, and appearance of your garments, we recommend following these care guidelines:

• Turn garments inside out before washing to help protect the fabric and printed or embroidered details.
• Wash in cold water to minimize shrinkage and preserve color.
• Wash with similar colors to prevent color transfer and maintain vibrancy.
• Use a gentle or delicate cycle to reduce wear and extend the life of the garment.
• Air dry whenever possible by laying flat or hanging to dry. Avoid tumble drying, as high heat may affect the fabric and overall quality.